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SAFETY & INTERMEDIARY COMPLIANCE

Grievance Officer & Escalations

Use the Grievance Officer page in Settings to report safety, fraud, content or account concerns.

Designated Grievance Officer Details

Grievance OfficerCrednip Compliance Cell
Official Emailgrievance@crednip.com
Response Timeframe

Acknowledgement within 24 hours. Resolution or status update provided within 15 business days under IT Intermediary Rules.

Jurisdiction & Scope

Content removal, safety violations, user appeals, impersonation reports, and legal notices.

Reporting Fraud or Cybercrime

If you believe a crime, financial fraud, impersonation, or extortion has occurred, please report the account immediately using the in-app reporting tools AND file an official report with your local cybercrime or law enforcement authority. Crednip cooperates fully with verified law enforcement requests.