Privacy Policy
This policy explains what Crednip collects, why it is used and the controls members have over their data.
At a glance
- We use account, profile, listing, chat and safety data to run the marketplace.
- Verification documents are used for identity review and are not shown publicly.
- You can request export or deletion from Settings, subject to safety and legal retention needs.
1. Information you provide
We collect account details, phone or email login data, profile information, city and region preferences, listings, photos, saved searches, offers, reviews, reports and messages you choose to send.
2. Verification information
If you verify your identity, we process selfie and government ID images, country code, verification status, review metadata and rejection reasons where applicable. Verification documents are kept private and used for trust, safety and compliance review.
3. Contacts and communication
Contact swap requests, unlocked contact details, chat messages and meeting-related activity may be stored so members can manage conversations, report abuse and maintain a safety record.
4. Device and usage data
We may collect session, device, app version, notification, analytics, performance, crash and security information to keep the app reliable, prevent misuse and improve product experience.
5. How we use data
We use data to provide login, listings, search, chat, verification, notifications, recommendations, moderation, fraud prevention, customer support, account controls and legal compliance.
6. Sharing
Public profile and listing details are visible to other members. Contact details are shared only through user actions such as approved contact swaps. We may share limited data with service providers, analytics, storage, security, legal or compliance partners as needed to run the app.
7. Retention
We keep data for as long as needed to provide the service, maintain safety records, resolve disputes, prevent fraud, comply with law or complete deletion requests. Some records may remain in backups or audit logs for a limited period.
8. Your controls
You can update profile information, notification preferences, region settings and saved activity in the app. You can request account export or deletion from Settings under Data Controls and Delete Account.
9. Security
We use access controls and private storage for sensitive verification files. No app can guarantee perfect security, so avoid sharing passwords, OTPs, bank details or unnecessary sensitive information in chats.
10. Updates
We may update this policy as the product, law, infrastructure or safety processes change. The updated date on this page shows when the policy was last revised.
Data requests
Open Settings, then Data Controls or Delete Account, to request export or deletion of your marketplace data.