Refund Policy
Refunds are generally not available once contact information has been successfully revealed, except in cases of technical failure or where required by applicable law.
Eligible Cases
Technical delivery failures (e.g. payment was successfully captured but contact details were not unlocked due to system error) or accidental duplicate charges for the same listing.
Non-Eligible Cases
Deal negotiations failing, the user changing their mind after unlocking, the listing owner not responding, or other transactional outcomes.
Report a Payment Issue
This form reports a payment or delivery problem. It does not guarantee a refund. If you experience a payment discrepancy or contact reveal delay, open the Crednip mobile app $\rightarrow$ Settings $\rightarrow$ Report Payment Issue to submit a ticket.
Digital Delivery Terms
I agree to the Terms of Service and Refund Policy and request immediate delivery of contact access. I understand that once access is successfully revealed, refund or withdrawal rights may be limited, except where required by law.